Privacy Policy

Last updated: [date]

This policy explains how [Legal business name] ("Souketing", "we") collects, uses, discloses and protects personal information through this website. We are committed to handling personal information in accordance with Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25) and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Person in charge of the protection of personal information

The person responsible for the protection of personal information at Souketing is [Name and title]. You can contact this person at [privacy contact email] for any question, request or complaint relating to this policy.

Information we collect

Information you provide. When you submit our project inquiry form, we collect your name, business name, email address and, if you choose to provide them, your website address, services of interest, estimated budget, timeline, preferred contact method and the description of your objectives.

Analytics information (only with your consent). If you accept analytics cookies, we use [analytics tool, e.g. Google Analytics 4] to collect information about how visitors use the site, such as pages viewed, approximate location, device type and referring website. These tools are not loaded unless you accept them, and you can decline.

Technical information. Our hosting provider may automatically process technical data such as IP addresses and request logs to deliver and secure the website.

We do not knowingly collect personal information from children.

How we use information

To respond to your inquiry, prepare proposals and communicate with you about a potential project.
To understand and improve how the website is used, if you have consented to analytics.
To protect the website against spam, abuse and security threats.
To meet our legal obligations.

We do not sell personal information, and we do not use the information you submit for purposes other than those described here without your consent.

We share personal information only with service providers that help us operate the website and respond to inquiries, such as our hosting provider ([hosting provider]), our email delivery provider ([email provider, e.g. Resend]), our customer relationship management tool ([CRM, if any]) and, with your consent, our analytics provider.

Some of these providers may store or process information outside Quebec, including in other Canadian provinces or the United States. Before communicating personal information outside Quebec, we assess whether it will receive adequate protection, as required by law.

Retention

We keep inquiry information for [retention period, e.g. 24 months] after our last exchange, unless it becomes part of a client relationship or we are required by law to keep it longer. We then delete or anonymize it.

Your rights

Subject to applicable law, you may:

Ask whether we hold personal information about you and access it.
Ask us to correct inaccurate or incomplete information.
Withdraw your consent, including to analytics cookies, at any time.
Ask us to stop disseminating your information or to de-index it, where applicable.
Request that computerized information you provided be communicated to you in a structured, commonly used technological format.

To exercise these rights, contact [privacy contact email]. We will respond within 30 days. You may also file a complaint with the Commission d'accès à l'information du Québec.

Cookies and similar technologies

The website stores your analytics choice in your browser so we don't ask you again. If you accept analytics, [analytics tool] sets cookies to distinguish visits. You can change your choice by clearing this site's data in your browser, which will show the consent prompt again.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS) and access limited to people who need it. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The date at the top of this page shows when it was last updated.

Contact

Questions about this policy can be sent to [privacy contact email].